Suspension products have a lifetime structural warranty to original purchaser. If modified warranty will be voided. Wear parts such as heims and bushings are not included. Stripped threads on a product are not covered. Purchaser must send back damaged product, keep all hardware we do not send new hardware. If hardware is left in damaged product a removal fee will be charge. If we can not remove it new hardware will have to be purchased. Send to O.R.B.(Warranty Department)56 Mitchell DR, Paris, TN 38242. Along with completed warranty form. Found below. Upon receiving damaged products ORB will exam an repair or build new product. Most orders ship out within 5-10 business days (M-F). Warranty products do take priority, but can not start processing until damaged product with completed form is received. ATTENTION: Print the Warranty App, fill out and send in with damaged product – click here to download Warranty will not process without this form.
Powder coat is not covered under warranty but will be offered at a discounted rate on replacement warranty part. If you are wanting them repowdered please specify in warranty form. When we receiver that and products we will call for payment for powder coat. ATTENTION: Print the Warranty App, fill out and send in with damaged product – click here to download
Warranty will not process without this form.
Warranty for Racers
Racers must run race spec parts (HD) to be covered under our warranty. Warranty is only valid for one race season (One Year). Must follow instruction as above.