Powder coat is not covered under warranty but will be offered at a discounted rate on replacement warranty part.
Suspension products have a lifetime structural warranty to original purchaser. If you cannot provide proof that you are the original purchaser, the warranty will not be valid. If modified in any way warranty will be voided. Wear parts such as heims and bushings are not included.
1. Stripped threads on a product are not covered. 2. Worn ball joint plates are not covered. 3. Bent ball joint plates from improper ball joint installation.1-3 can be sent in and repaired at cost.
Damage to product from improper machine maintenance, such as bad wheel bearing wearing down parts or bad bushings wearing bushing tubes is NOT covered under warranty.
Purchaser must send back damaged product, keep all hardware we do not send new hardware. If hardware is sent in damaged product, we will NOT remove it. New hardware will have to be purchased.
Send to O.R.B.(Warranty Department)56 Mitchell DR, Paris, TN 38242. Along with completed warranty form. Found below. Upon receiving damaged products ORB will exam an repair or build new product. Most orders ship out within 5-10 business days (M-F). Warranty products do take priority, but can not start processing until damaged product with completed form is received. ATTENTION: Print the Warranty App, fill out and send in with damaged product – click here to download. Warranty will not process without this form. RETURN LABES ARE NOT PROVIDED.
ATTENTION: Print the Warranty App, fill out and send in with damaged product – click here to download
Warranty will not process without this form.
Item(s) must be accompanied by the packing slip generated from the return process noted above.
RACERS HAVE NO WARRANTY.